How effective is an insurance ombudsman (Bimalokpal) in resolving complaints?   The Insurance Ombudsman (Bimalokpal) plays a crucial role in resolving disputes between policyholders and insurance companies. It offers a free, impartial, and relatively quick process for addressing grievances related to insurance claims, delays, and policy servicing. While the system is designed to be accessible and fair, its effectiveness depends on the nature of the complaint and how much an insurance company is supportive. https://qr.ae/pARRJp