Why Insurance Companies Need CRM Software for Better Policy Management The global insurance market is undergoing a major shift, driven by evolving consumer expectations, stricter regulations, and digital disruption. As competition intensifies, insurers must adapt to stay ahead. According to McKinsey, embracing digital transformation can boost customer retention by up to 20%, making technology adoption essential for long-term success in the rapidly changing industry. https://teamcnut.com/why-insurance-companies-need-crm-software-for-better-policy-management/